Where we deliver
Creed Hub Scents & Fragrances is an online store based in Nairobi. We deliver to all 47 counties in Kenya. We do not currently ship outside Kenya.
Delivery charges
| Destination | Charge | Timeline |
|---|---|---|
| Nairobi | KSh 300 | Same day for orders confirmed before 2:00pm, next day thereafter |
| Rest of Kenya | KSh 500 | 1–3 working days via courier |
Delivery charges are calculated automatically at checkout once you select your county.
How it works
- Place your order and choose your county at checkout.
- Pay by M-Pesa to Till 8670030, or select Pay on Delivery if you are in Nairobi.
- We confirm payment and dispatch, then send you tracking details where applicable.
Payment before dispatch
Orders going outside Nairobi must be paid for before dispatch. This is standard practice for courier deliveries and protects both of us. Within Nairobi you may pay on delivery.
Delays
Courier timelines are estimates, not guarantees. Public holidays, weather and courier backlogs can add a day or two. If your order is delayed we will contact you rather than leave you guessing.
Questions? Call, SMS or WhatsApp 0711348906, or use our contact form. We reply Monday to Saturday, 8:00am–6:00pm.
